QuestionPro is a leader in Voice of Customer (VOC) survey templates, covering VOC metrics such as Customer Effort Score (CES), Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Loyalty Index. The questions included in the free sample questionnaires are designed by experts and targeted to get specific insights from customers. These templates not only help you get responses from customers but also identify and bridge any gap areas for your product or service, gather new product ideas, and improvements and feature updates for existing ones. These templates should be a part of your voice of the customer strategy as they are ready-made for immediate deployment and assessment, saving you valuable time. Pick any one of the questionnaires that suit and start surveying, make these templates a part of your voice of customer framework.